Privacy Policy
Last updated: January 2026
At UnityMeds, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, shipping address, and billing information
- Health Information: Prescription information, medical conditions (as related to your orders), and healthcare provider information
- Account Information: Username, password, and account preferences
- Communication Data: Messages you send to our customer service team
- Usage Data: Information about how you interact with our website and services
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your medication orders
- Verify prescriptions with healthcare providers
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Send important updates about our services
- Improve our website and services
- Comply with legal and regulatory requirements
- Prevent fraud and ensure security
3. Information Sharing
We may share your information with:
- Partner Pharmacies: To fulfill your medication orders
- Healthcare Providers: To verify prescriptions
- Payment Processors: To process your payments securely
- Shipping Partners: To deliver your orders
- Service Providers: Who assist us in operating our business
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- 256-bit SSL encryption for all data transmissions
- Secure data storage with access controls
- Regular security audits and assessments
- Employee training on data protection
- HIPAA-compliant handling of health information
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, please contact us at privacy@unitymeds.com.
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. These include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Prescription records may be retained for up to 10 years as required by pharmacy regulations.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
UnityMeds Privacy Team
Email: privacy@unitymeds.com
Phone: 1-800-UNITYMEDS